I88 Terms and Conditions — Use of the Platform Full Guidelines

I88 (referred to herein as "we", "the platform", or "i88") provides a licensed online gaming service in Bangladesh and other approved countries. These terms and conditions apply to all services, products, and promotional offers on i88.

By using i88's website or mobile app, creating an account, or participating in any game, you agree to be bound by these terms and conditions. If you do not agree, please refrain from using i88's services.

Scope of Application

• I88's website and all associated subdomains
• I88 Official Mobile App (Android & iOS)
• All gaming services and promotional activities on i88
• I88 Customer Support & Contact Channels

These terms and conditions supersede all previous oral or written agreements. i88 reserves the right to amend these terms at any time, and users will be informed before any changes take effect.

To register an account with i88, the following conditions must be met. i88 reserves the right to decline any application that does not satisfy these requirements.

Registration Eligibility

• You must be at least 18 years old (or the minimum age required by the laws of your country)
• The account must be opened in your own name and for your own use
• All information provided at registration must be truthful, accurate, and complete
• Online gaming must be legally permitted in your jurisdiction
• Only one account is permitted per individual

Multiple Accounts Prohibited

No individual may operate more than one account on i88. Any attempt to create multiple accounts using the same device, IP address, or payment method will result in all associated accounts being blocked and balances may be forfeited.

Keep your account details — including your email, phone number, and password — strictly confidential. You are solely responsible for the security of your account.

I88 complies with international Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. KYC verification must be completed before any withdrawal request can be processed.

Required Documents

• Proof of Identity: National ID card, passport, or driving licence
• Proof of Address: Utility bill or bank statement (issued within the last 3 months)
• Payment Verification: Screenshot or proof of the payment method used

I88 typically completes KYC verification within 24–72 hours. If additional documents are required, our customer support team will notify you. Submitting false or forged documents will result in immediate account closure and may lead to legal action.

All popular payment methods in Bangladesh are accepted for deposits at i88. Deposits are typically processed instantly.

Accepted Payment Methods

• BKash, Nagad, Rocket (Mobile Banking)
• Direct Bank Transfer
• Approved cryptocurrencies (subject to specific terms)

Deposit Terms & Conditions

• Only payment accounts registered in your own name may be used
• Third-party payments will not be accepted and will be returned
• The minimum deposit amount may vary in accordance with current promotional terms
• I88 does not charge any deposit fees; however, your bank or MFS operator may apply their own charges

Withdrawing your winnings at i88 is a fully transparent process. Withdrawals are generally completed within 15 minutes to 24 hours. VIP members receive priority processing and faster payment.

Withdrawal Terms

• KYC verification must be completed before withdrawing
• Wagering requirements must be met before withdrawing bonus winnings
• Withdrawals will be made to the same payment method used for the deposit
• I88 reserves the right to carry out additional verification on any suspicious transactions
• Under our AML policy, large withdrawal requests may be subject to review to prevent money laundering

I88 regularly offers a variety of bonuses and promotional deals. Each offer has its own terms and conditions, which must be read carefully before acceptance.

Welcome Bonus Terms

• 150% Welcome Bonus applies to first deposits only
• Wagering requirements must be completed within 30 days of receiving the bonus
• Not all games contribute equally toward bonus wagering requirements — see the Promotions page for details

Bonus Abuse is Prohibited

Bonus abuse on i88, including low-risk betting strategies or collecting bonuses through multiple accounts, is strictly prohibited. If such activity is detected, the bonus will be voided and the account suspended.

General Bonus Terms

• Bonuses cannot be withdrawn before wagering requirements are met
• Multiple bonuses may not be used simultaneously unless specifically permitted
• I88 reserves the right to modify or cancel any bonus offer
• In any bonus-related dispute, i88's decision shall be final

All games on i88 are developed by internationally certified software providers and independently audited by third parties. Our Random Number Generator (RNG) is certified, and every outcome is completely random.

• RTP (Return to Player) rates for all games are published on the Promotions page
• If a technical error affects the outcome of a game, the bet will be voided
• If disconnected, game results will be saved on the server and can be viewed upon reconnecting
• In Live Casino games, the dealer's decision is final

The following activities are strictly prohibited on i88's platform. Immediate action will be taken upon detection.

• Money laundering or transactions involving illegal funds
• Collecting bonuses through multiple accounts (arbitrage)
• Attempting to influence game outcomes using software or bots
• Attempting to gain unauthorized access to another player's account
• Creating an account using a false identity or forged documents
• Attempting chargebacks or payment fraud
• Attempting to hack or carry out a cyberattack on i88's systems

I88 takes responsible gaming very seriously. We believe gaming should be for entertainment purposes only. If gaming is negatively affecting your life or your family's well-being, please seek help immediately.

I88 Responsible Gaming Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Session Limit: Set a limit on how long you play in a single session
• Cooling-Off Period: Take a break from gaming for a set period
• Self-Exclusion: Temporarily or permanently deactivate your account
• Reality Check: Regularly review your gaming time and spending

I88 reserves the right to suspend or permanently close an account without prior notice in the following circumstances.

• If any provision of these terms and conditions is breached
• If fraud, deception, or suspicious activity is detected
• If you fail to complete KYC verification or provide false information
• If a chargeback or payment dispute is raised
• If the account has been inactive for an extended period (12 months or more)

Balance after account closure

If an account is closed due to a rule violation, the balance may be forfeited. For closures due to general reasons such as inactivity, any verified balance will be refunded. A monthly maintenance fee may be deducted from inactive accounts.

I88's website, mobile app, logo, brand name, graphics, game content, and all related materials are the intellectual property of i88 and are protected under copyright law.

• Unauthorized use, reproduction, or distribution of any i88 content or materials is strictly prohibited
• Unauthorized use of i88's trademarks or logo will result in legal action
• Attempting to reverse engineer or modify game software is strictly prohibited

I88 is committed to delivering the highest quality of service; however, i88's liability is limited in the following areas.

• If a game is interrupted due to a lost internet connection or a technical issue
• Temporary unavailability due to unplanned system maintenance or upgrades
• If a transaction is delayed due to a third-party payment provider
• If changes to the service are required due to unexpected legal or regulatory developments

I88 shall not be liable under any circumstances for indirect, incidental, or consequential damages. Maximum liability is at all times limited to the current balance in your account.

I88 reserves the right to amend these terms and conditions, in whole or in part, at any time. Users will be notified of significant changes in advance via email or an on-platform notification.

• The effective date of any changes will be noted at the top of this page
• Continued use of the platform after any changes will be considered acceptance of the updated terms
• If you do not agree to the updated terms, you will have the option to close your account and withdraw your balance

For any questions or disputes regarding i88's terms and conditions, please contact our customer support team first. We are committed to resolving issues in a friendly and timely manner.

Contact Methods

• Live Chat: 24/7 Instant Support
• Email: [email protected] (responses typically within 24 hours)
• FAQ: For answers to common questions FAQ Page View

Dispute Resolution Process

If a dispute arises, please submit a complaint to i88 Support first. The support team will endeavor to resolve it within 7 business days. If you are not satisfied with the resolution, you have the right to escalate your complaint to i88's licensing authority. All legal disputes relating to these terms will be settled in the courts of i88's registered jurisdiction.